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About Us

For more than 40 years, the Federal Citizen Information Center (FCIC) has been a trusted one-stop source for answers to questions about consumer problems and government services. FCIC, part of the General Services Administration's Office of Citizen Services and Innovative Technologies, has traditionally provided publications to consumers via the publications distribution center in Pueblo, Colorado. The Pueblo.GSA.gov website was where consumers could go to find information and order publications on a variety of topics from the federal government.

Publications.USA.gov replaces the former Pueblo.GSA.gov. The new site provides better navigation; search; shopping experience; and now some of your favorite publications in popular e-reader formats. Additionally, we will use social media channels to keep you informed of new publications.

Our Mission

Our mission is to get accurate, complete and concise government information into consumers' hands when, where, and how they want and need it to make important life decisions.

Help Using Publications.USA.gov

Use our Help page to learn how to accomplish tasks such as searching, viewing and downloading documents to your device of choice and ordering copies of print publications through Publications.USA.gov.

Publications.USA.gov News and Media

Learn more about Publications.USA.gov through our e-mail alerts, RSS feeds, and e-newsletters.

Publications.USA.gov Linking Policy

Publications.USA.gov links to websites that provide useful, timely, citizen-centered government information and publications consistent with our linking policy.

Other Important Notices

Publications.USA.gov provides more details on its policies and guidelines with regard to disclaimers of endorsements, web accessibility, free commercial downloads, and privacy and security matters on our Website Policies page.

Customer Satisfaction

Publications.USA.gov provides government and government-sponsored publications for consumers. We want to make your experience at our website productive, informative, and satisfying. If you would like to provide us with comments, suggestions, and/or personal experiences while visiting Publications.USA.gov, please Contact us.

Frequently Asked Questions about Publications.USA.gov

Please read our Frequently Asked Questions to learn more about our website.

Contact Us

We invite you to Contact us with feedback and suggestions about Publications.USA.gov to help us serve you better.

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